Care of Residents and Floor Manager Essay

Bi-Describe the terms and conditions of your contract as set issue in your contract of employment or employment agreement. Answer-Turn up to hold out at the required times, wear the correct uni condition, holiday entitlement , pay tramp and confidentiality. Bii-Describe the entropy which needs to be sh give birth on your pay slip/statement. Answer-Hours worked, employee number, NI insurance number, tax code, payment before deductions and payment after(prenominal) deductions and hourly rate.Biii-Identify two changes to private information which you must report to your employer. Answer-Change of address or Medical condition. Biv-Describe the procedure to follow if you want to raise a mark at work. Answer-Refer to flow chart. -See attatched. Bv-Explain the agreed representations of working with your employer in sexual intercourse to the following aras.1)Data defendion jibe each information is stored in a secure place and no information is given out if unsure. 2)Grievance h old forth with floor passenger car or home manager. )Conflict managementIf i had a problem with a member of staff, for example if i didnt like the way that they were treating a resident i would go to my manager and explain my concerns, if after informing my manager the problem persists i would then go back, if my manager dismissed this as she has already talked to the staff member, this would cause conflict and i would seek help from person above my manager(Regional Director).4)Anti-discriminatory Treat e very(prenominal)one as an individual(a) and do no dis- assess race or culture. )Health&SafetyKeep up to date with all training and comply with all requested of me to agree myself, collegues and residents are not at risk of harm or injury. 6)ConfidentialityEnsure all information is secured properly and dont give out any(prenominal) information to anyone your not sure about, consult Team Leader if unsure. 7)WhistleblowingIdentify the unethical baahaviour in questionand determine how its affecting you or the organisation in which you work. try whether the problem is worth reporting and if it pull up stakes put yours or someone elses art at risk. Whistleblowing encourages and enables employees to raise serious concerns at heart the setting kind of than overlooking a problem or blowing the whistle outside. Employees are oftentimes the first to realise that there is something seriously wrong within the setting. However, they may not express their concerns as they feel that speaking up would be disloyal to their colleagues or to the setting. Follow whisleblowing procedure.Bvi-Explain how your role contributes to the overall delivery of the dish up provided. Answer-I follow all policies and procedure and my job roles and responsibilities to maintain a game received of quality care. Promote and maintain a good meter of care, I excessively ensure that the service users are able to example their charter of rights, for example Choice The right to make c hoices about their throw lifestyle, and to excercise that choice and independence whenever possible. Dignity and IndividualityThe right to be shown respect and courtesy and to be treated as a unique and treasured individual. Privacy and Confidentiality The right to choose to be alone, undisturbed, and free from intrusion, as off the beaten track(predicate) as possible, within the constraints of living with others in a nursing or residential care home and the right to have all your personal information kept confidential. Complaints The right to comment and make known any concerns or complaints that you have about the home, or the company, without feeling under nervous strain or threat.Bvii-Explain how you could influence the qualityof the service provided by a)following the best practice within your work role By keeping up to date with all training needed to carry out my work, by refering back to my job roles and responsibilities if unsure, ask floor manager or manager if im unsu re of anything-this will ensure that I am carrying out a high standard of care to service users. b)not carrying out the requirements of your roleResidents/service users could be at risk, and if person centred approach isnt followed or the rights of the service users are taken remote you could be putting them at risk of neglect and institutional abuse. Bviii-Describe how your own work must be influenced by National factors such as Codes of Practice, National Occupational Standards, Legislation and Government Initiatives. Answer-My work is directly impacted by all of the above every day. Codes of Practice and Occupational Standards form our mission, vision and values.Legislation dictates our level and quality of care. Government initiatives impact the deal we serve. For example, a code of practice in action, and in a very general sense may be staff supporting, but in addition providing the tools, for individuals to become more independent. Too much support, they would learn depen dence. Tools alone without support, they may not understand how to use them or when to use them. Occupational Standards would be a general guide for each career within a given field, that expresses the foundational dos and donts for each.Example, we would provide a borderline amount of service, documented and within the guidelines for the individual, while if we offered superfluous services that are needed and appropriate to the individual, that would be good. Laws protect for the most part. Most laws are based on safety. So legislation that offers greater protection for the batch we serve, and laws that provide a clear expectation for staff which if we follow judiciously, also protects us are incorporated into all daily activities and decisions. That is protection for the individual. A person passing by an accident and offering help is protect from lawsuits by the Good Samaritan Law. So in these examples, both the individual, and the care-giver have laws that protect them. Go vernment Initiatives well, thats a pretty general term as well which could also be interpreted in many divergent ways. Initiatives I think of entitlement programs. Social Security, SSI, Welfare, WIC, HEAP, HUD, etc. These programs governmental initiatives provide additional support to people.